Legal

Privacy Policy

Last updated: 19 June 2026

This Privacy Policy explains how DevOps Access ("we", "us"), operating devopsaccess.in from Bengaluru, India, collects and processes personal data. We act as the data controller for the information described below. We aim to meet the standards of India's Digital Personal Data Protection Act, 2023 (DPDP) and the EU General Data Protection Regulation (GDPR).

1. What we collect

  • Contact submissions — the name, email address, and message you send via our contact form.
  • Scheduling data — if you book a call, Calendly collects the details you provide (handled under Calendly's own policy).
  • Usage analytics — aggregate metrics (page views, country, device, performance). Cloudflare Web Analytics is cookieless and always on; Google Analytics and PostHog load only if you accept analytics cookies. See our Cookie Policy.

2. Why we use it (lawful basis)

  • To respond to your enquiries and provide our services — performance of a contract / your request.
  • To understand site performance and improve content — our legitimate interests, balanced against your rights.
  • Where required, on the basis of your consent, which you may withdraw at any time.

3. How long we keep it

Contact messages are retained only as long as needed to handle your enquiry and our ongoing relationship, after which they are deleted. Analytics data is aggregated and not tied to an identifiable person.

4. Sharing and processors

We do not sell your personal data. We use a small set of processors to operate the site: Cloudflare (CDN, edge analytics, bot protection), Google Workspace (email), Calendly (scheduling), Razorpay (payments), and — only with your consent — Google Analytics and PostHog (analytics). Each processes data under its own terms and appropriate safeguards for international transfers.

5. Your rights

Subject to applicable law, you may request to:

  • access, correct, or erase your personal data;
  • restrict or object to processing, and withdraw consent;
  • receive a copy of data you provided (portability), where applicable;
  • nominate, under DPDP, another person to exercise your rights;
  • lodge a complaint with the relevant Data Protection Board / supervisory authority.

6. International transfers (EU/EEA)

Where data is processed outside the EEA, we rely on appropriate safeguards (such as Standard Contractual Clauses) provided by our processors to protect your information to European standards.

7. Contact

For any privacy request or question, email [email protected]. We will respond within the timelines required by applicable law.